Month: August 2016

The Difference Between Reconditioned and Refurbished

What is the difference between buying factory reconditioned and factory refurbished?  Each year there are millions of products that are returned to manufacturers each year.  Sometimes it is because they have been leased to the consumer and the lease is up or others because they aren’t functioning properly.  This determines how a manufacturer can market a product for resale and the condition the product is in when the consumer purchase it.

Products are often l eased by consumers in order to keep up to date on needed technology without the exorbitant expense of purchasing the product outright.  When an item is returned to the manufacturer the product is often reconditioned by replacing worn components, testing the product and putting it out for sale.  The process of reconditioning has less to do with actually repairing it than it does with replacing parts that commonly need updating and putting it back out to be sold.

Two categories of companies can actually sell reconditioned equipment: factory authorized and reseller recondition.  When the item is reconditioned by the factory itself or by a certified outsource firm to company resale standards it is considered factory authorized.  When an item is purchased from the original company and reconditions in house but is not certified by the original manufacturer the item is considered to be in reseller recondition.

When an item is returned because of a defect to the surface or functionality and refurbished it is more about repairing the damage then replacing parts that are worn out.  When a return is made the company takes the time to find what the problem with the item is, repairs it, replace parts needed to be replaced and labels it as refurbished.  Being certified is again the difference between being labeled factory refurbished or in-house refurbished.

What All Of This Means To Buyers

Whether you are purchasing a reconditioned or refurbished component, part, piece of equipment or electronic you want to be educated.  The more you know the easier it will be for you to compare new vs reconditioned products and the price being charged.  Also educate yourself on what you should expect out of the product.

Be sure to read the entire listing before you purchase a reconditioned or refurbished component.   Most of these products have been through a stringent testing product before they can be listed for sale.  Be sure that the listing makes mention of this.

Check out seller’s feedback.  Previous buyers will give you a sense of how the company offer support to their customers.  Yes, negative feedback happens but look more into how they handle issues when they arise.  Are emails answered, problems solved and tech support given when needed?

When items are refurbished or reconditioned by a factory or certified outsourcer they usually come with a warranty or guarantee.  Check to make sure the warranty offers you enough time to actually use and test the product to determine if it is working for you as stated.  The usual warranty for reconditioned components is around fifteen to thirty days.

If looking to save money while getting similar quality that would be expected out of new equipment or replacement component parts buy reconditioned or refurbished.

J&P Electrical is a full service electrical equipment company.  At J&P, we supply contractors, end users and supply houses with new surplus, quality reconditioned and obsolete electrical equipment. Contact us today at for all of your bus plug, circuit breaker, switchboard, fuses, disconnects and more.

The Difference Between Used and Refurbished

One way to save a lot of money is to seek out refurbished tech items, electronics and electrical components when looking into making purchases.  It is important to remember that there is a difference between buying a used product and one that is refurbished.  Both can save you a lot of money however there are actually numerous differences that make refurbished better than used.

One of the first differences between used and refurbished items is the warranty.  All components that have gone through the refurbishing process come with a limited warranty of some kind.  When purchasing a used item however, it is rare for the item to be sold with any type of warranty.  Used items are usually bought and sold as is.

When it comes to the physical condition between used and refurbished items there is also a huge difference.  Refurbished items, especially electrical components, are supposed to look as close to the original as possible.  When something is refurbished it has been taken apart, cleaned, parts replaced and put back together in like new condition whereas used items are sold as is and are potentially worn.

Vendors rarely sell used items.  If you are purchasing an item from an OEM it is most often a true refurbished product. They will offer a full warranty on the item as if it was knew because essentially the process of refurbishing is making a like new product.  Used items will often be sold through third party vendors who label them as refurbished.  An item is unlikely to be a true refurbished product if being sold without a warranty or the description states the item is being sold as is.

When a product is refurbished or sold through an OEM is will come with customer service support.  When you purchase a used item you are not guaranteed to have any support services.  It is bought as is, buyer beware.  There are more guarantees when it comes to purchasing components that are refurbished.

If you are looking for the best bang for your buck, especially when purchasing electrical components for manufacturing equipment or for your home then the way to go is refurbished.  Another good thing about buying refurbished components is that you can usually find components for older machinery often even the most obsolete of machines.  Where new components are no longer available and used components would be in like shape to what you are replacing, refurbishing gives you a like new way to keep your machines running properly.